WebExpertOvi
STATUS AVAILABLE FOR AUDITS

Md Atiar Rahman Ovi · Junior Manager at Razib Marketing

Technical Operations CLIENT: Razib Marketing Agency Division YEAR: 2024

ClickUp Technical Operations & Multi-Site SLA Governance

Structuring sprint velocity, automated QA checklists, and client maintenance governance for 80+ platforms

ClickUp SOP Architecture Workload Planning Automated QA Technical Governance Slack Webhooks
[ 01 // THE CORE PROBLEM ]

Coordinating development, analytics audits, security patches, and SEO retainers across 80+ client websites lacked unified visibility and standardized QA guardrails.

[ 02 // THE CHALLENGE ]

Design and implement a technical operations system inside ClickUp that connects individual engineering tasks with team resource planning, client SLA commitments, and automated testing.

[ 03 // VERIFIED OUTCOME ]

Accelerated project delivery speed by 40%, achieved 99.4% client SLA compliance across 80+ retained platforms, and eliminated post-release regressions.

[ INVESTIGATION & FORENSICS ]

Audited existing agency communication flows. Found recurring bottlenecks where client requests spent too long in scoping and lacked standardized regression testing criteria before deployment.

[ SYSTEM ARCHITECTURE BLUEPRINT ]

Architected a custom ClickUp Workspace hierarchy featuring automated sprint boards, standardized SOP templates, workload capacity heatmaps, and webhook-driven deployment notifications.

[ ENGINEERING IMPLEMENTATION ]

Established mandatory 8-stage QA checklists, automated milestone status updates for stakeholders, codified technical troubleshooting into living SOP docs, and integrated Slack/Discord alert channels.

[ RIGOROUS VALIDATION PROTOCOL ]

Tracked task cycle times, client SLA adherence, and post-deployment regressions over a 6-month evaluation period across the multidisciplinary delivery team.

Executive Operational Summary

As Junior Manager at Razib Marketing, Ovi combines hands-on engineering capability with high-level technical operations and project management.

Managing dozens of high-traffic commercial websites requires more than technical skill—it demands disciplined operational systems that ensure consistent delivery, transparent client communication, and zero unverified deployments.

1. Operations & Governance Structure

  • ClickUp Workspace Hierarchy: Standardized project spaces organized into Sprint Pipelines, Maintenance Retainers, and Diagnostic Incident Rooms.
  • Strict 8-Stage Definition of Done: From initial request scoping down to automated regression testing and living documentation updates.
  • Team Workload Capacity Planning: Dynamic resource allocation balancing technical specialists, SEO consultants, and developers to eliminate burnout and bottlenecks.
  • Living SOP Knowledge Base: Over 40 comprehensive engineering standard operating procedures covering emergency rollbacks, GTM container staging, and WCAG remediation.
RELATED SERVICE: All Services →
[ DIRECT INTAKE ]

Book Technical Consultation

CONSULTATION SCOPE 45-MIN TECHNICAL DIAGNOSIS

A targeted architecture review to diagnose data loss, evaluate GA4/GTM pipelines, inspect WordPress bottlenecks, or scope WCAG compliance.

GA4 / sGTM Audit
Meta CAPI Parity
WP Core Web Vitals
WCAG 2.1 Reflow
Primary Receiver: ovi.cse23@gmail.com

Direct Engineering: Handled personally by Md Atiar Rahman Ovi.

Full Agency Scope: Larger multidisciplinary engagements can be onboarded through our team at Razib Marketing.

ovi@edge-node-dac01:~ (zsh)
WebExpertOvi CLI [v2.4.0-edge]
Connected to Cloudflare Edge (Dhaka / DAC-01) · Latency: 24ms
Welcome to Md Atiar Rahman Ovi's interactive technical terminal.
Type help to view all available system commands.
ovi@edge:~$